Minimum Order-
Our minimum order size is $200 US (no minimum quantity for any style).
But there is no ninimum requirement on your first time trial order or sample order.
How to get wholesale price? -
You can follow the below step to get the wholesale price:
1) visti the link Create Account and fill in the information to complete the registration.
2) using your email address to login.
3) you can see the wholesale price by clicking the product.
Payment Methods Accepted -
Payment methods available in our platform include:
1) PayPal
2) MasterCard, Visa, or Discover card (via Paypal)
3) Bank to bank wire transfers (T/T)
4) Western Union
5) Prepaid Balances
6) Money Gram
Sale Tax ? -
We do not add any additional charges or taxes in China.
Possible additional costs to you may include:
1.bank transfer charges,
2.Paypal money 'upload' charges,
3.Any import duties that are levied at customs.
Please note :
if you are re-selling (or drop-shipping) goods,Please ensure you are abiding by the tax (and other) regulations for selling goods in your home country and the destination country.
Provide pictures without watermark? -
You can download the pictures without watermark in viennois-online.com after your order is payed,and you will receive the pictures without watermark download Email notice after your order is shipped.
Provide product Catalogue? -
We can also provide free catalogue with your order.
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Shippment Methods and Shipping Costs-
Use DHL , UPS ,Fedex , EMS or ARAMEX as the shipping method , Delivery Estimates: 2 - 8 days to major destinations.
If you want to know your Shipping Costs , Please Link Here to Calculate Shipping Costs.
Delivery Time -
In most cases, We ship order in 1-2 business day. During the holiday season or peak season, it is important to get your orders in early so that we can meet your deadlines.
Free shipping-
If Your Order is Over $US 800 , it will be free shipping. (include any country)
Discount Policy -
| Order Size | Discount | Coupon Code | Free Shipping |
|---|
| $200 - $800 | | | |
| $800 - $1500 | | | yes |
| $1500 - $2500 | 5% | V-1200 | yes |
| $2500 and $3500 | 8% | V-2500 | yes |
| $3500 and $5000 | 10% | V-3500 | yes |
| $5000 and up | 15% | V-5000 | yes |
How to handle out-of-stock items?-
1) Help to choose same item(s) of other color(s) or same style hot items instead
2) Refund
3) Contact buyers
4) The balance is stored in Your Account for use on future purchases
Shortage or Damaged items-
If you received your order,have any shortage or damaged items , Please report them within 3 days via email. If confirmed by us , you will get full refund or replace!.
use Nickel or lead in your products?-
Yes, all our products are nickel and lead free.
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